What is freight forwarding?

Freight forwarding is the process of arranging the transportation of goods from one location to another. Freight forwarders act as a third-party intermediary between shippers and carriers, and they handle all of the logistics involved in shipping, including:

  • Booking space on carriers
  • Obtaining quotes
  • Preparing documentation
  • Clearing customs
  • Insuring cargo
  • Tracking shipments
  • Providing customer service

Freight forwarders can offer a variety of services, depending on the needs of the shipper. For example, they can handle small shipments or large shipments, and they can offer a variety of transportation modes, including air freight, ocean freight, and ground transportation.

Why use a freight forwarder?

There are many reasons to use a freight forwarder, including:

  • Expertise: Freight forwarders have extensive experience in the logistics industry, and they know the best way to get your goods to their destination quickly and efficiently.
  • Cost savings: Freight forwarders can often negotiate lower rates with carriers than shippers can on their own.
  • Peace of mind: Freight forwarders handle all of the logistics involved in shipping, so you can focus on your business.

How to choose a freight forwarder

When choosing a freight forwarder, there are a few things you should keep in mind:

  • Experience: Make sure the freight forwarder has experience in the type of shipping you need.
  • Reputation: Check the freight forwarder’s reputation with other shippers.
  • Pricing: Get quotes from several freight forwarders before making a decision.
  • Customer service: Make sure the freight forwarder offers good customer service in case you have any questions or problems.


Freight forwarding is a valuable service that can help businesses save time and money when shipping goods. By using a freight forwarder, you can be sure that your goods will be shipped safely and efficiently to their destination.

Here are some additional tips for using a freight forwarder:

  • Be clear about your shipping needs. Provide the freight forwarder with as much information as possible about the type of goods you are shipping, the weight and dimensions of the shipment, and the desired delivery date.
  • Get quotes from several freight forwarders. This will help you compare prices and services and find the best deal for your needs.
  • Read the freight forwarder’s contract carefully. This will help you understand the terms of the agreement and what is expected of both parties.
  • Communicate with the freight forwarder throughout the shipping process. This will help ensure that your shipment arrives on time and in good condition.